Andrew Valentine

macOS Specialist

In brief

Dedicated and conscientious, with a history of IT Support in Higher Education. Technical specialist in macOS support, responsible for deploying and managing a distributed client base with a combination of closed and open source tools. Substantial additional experience of desktop and server side setup and support for Windows and Linux systems. Experience of working in a professional environment with Docker, Django, VCS, Confluence and scripting in Bash and Python.


IT Support Specialist, End-User Computing Team, University of Bristol


2013 - 2017 IT Support Officer, Faculty of Engineering, University of Bristol

2011 - 2013 Computing Services Supporter, Faculty of Science, University of Bath

2010 - 2011 User Technology Support Assistant, Canterbury Christ Church University

2008 - 2010 User Technology Administrator, Canterbury Christ Church University


2003 - 2006 University of Wales, Bangor, English Literature with Film Studies BA

2001 - 2003 Lingfield Notre Dame Sixth Form Centre, 4 x A-Levels

2001 Lingfield Notre Dame Secondary School, 8 x GCSEs

Further learning and development

2018 macOS Support Essentials 10.13, Western Computing, Bristol

2018 Mac Admins and Developers Conference 2018, Vue Cinema, Leicester Square, London

2017 macOS Support Essentials 10.12, Western Computing, Bristol

2016 PyConUK 2016, Cardiff City Hall, Cardiff

2016 Mac Admins and Developers Conference 2016, St James’s Theatre, London

2013 - 2014 Introduction to HPC, Introduction to Scripting with Perl, Make, Python in Scientific Computing, Advanced Computing Research Centre, University of Bristol

2012 Introduction to PowerShell, Verhoef Training

2011 - 2012 ITIL Foundation, ITIL

2011 Introduction to Linux/Unix, Quanta Training

2011 Mac OS X Support Essentials 10.6, Amsys Training